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Susan's Travel place picture
4.9
Based on 29 reviews
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Brianna Fischetti profile pictureBrianna Fischetti
17:02 07 Aug 25
Susan was amazing from start to finish!! My mom and I just got back from our trip to Italy! Susan chose the best hotels for us- specially hotel grand da la Ville in sorrento. ABSOLUTELY AMAZING! She answered all our questions and was such an easy process. I also used her for my honeymoon coming up this October. 10/10 recommend!!
Response from the owner 15:42 07 Sep 25
Thank you, Brianna! Can't wait to hear about your amazing Honeymoon coming soon!
Rushik Patel profile pictureRushik Patel
17:45 02 Aug 25
Susan helped us book our trip to Aruba. The hotel she recommended and the vacation was simply amazing, the best ever. Her recommendation for which hotel to stay at was great. We are so glad we used her and will use her for our future vacations as well.
Response from the owner 15:42 07 Sep 25
Thank you so much for the kind words, Rushik! So glad you enjoyed your trip!
Kat Vega profile pictureKat Vega
15:36 05 Jul 25
This family trip was one of our best trips of all time. Traveling through busy cities like Paris and Rome can be difficult with an 8 year old but Susan made sure that all of our transfers were smooth and our hotels were safe and beautiful. My son cried when he left Paris because he loved it so much. My husband was in love with the rich history of Rome and I fell in love with Sorrento.
She ended our trip with a relaxing 4 days in Sorrento at a 5 star hotel with a spectacular view. I highly recommend Susan as a travel agent. She will make sure your trip is more than memorable!
Photo from customer review
Response from the owner 17:27 19 Jul 25
Thank you, Kat! I'm so glad you had a great time and there was something for everyone! Thank you for taking the time to share your experience!
arlene l profile picturearlene l
16:14 06 Jun 25
Amazing trip thanks to Susan’s Travels! She provided us with great recommendations and everything was planned perfectly. We can’t wait to book our next vacation!
Rachel Lopez profile pictureRachel Lopez
20:15 01 May 25
Susan TY for the best vacation ever!!! From the hotel transfers, hotel choices and tours you scheduled everything was amazing.
TY most for picking up the phone when I called at 3:00am EST.
Photo from customer reviewPhoto from customer reviewPhoto from customer reviewPhoto from customer reviewPhoto from customer review
jennifer galluzzo profile picturejennifer galluzzo
18:43 20 Apr 25
Hi we just got back from our trip to Isamaroda Florida ...Susan was on point on where we should stay..my husband was looking to stay near a marina so he can fish every day. I will definitely use Susan travel again.
Photo from customer review
William Coyle profile pictureWilliam Coyle
20:34 01 Apr 25
Susan put together a very nice 5 day itinerary for trip to Isle Verde San Juan. It we had a great time at our resort and a wonderful spring vacation
Response from the owner 00:05 08 Apr 25
Thank you for the kind words, glad you had fun!
ZH1920 profile pictureZH1920
19:53 02 Jul 24
Susan went above and beyond when helping me plan my trip to Ireland & Scotland. She was so kind and helpful. The trip was beautiful! We very much enjoyed all the hotels she booked for us to stay as we traveled across both countries.
Response from the owner 18:41 22 Sep 24
So glad you had a great time!
Roger Ricketts profile pictureRoger Ricketts
23:28 30 Jun 24
Outstanding job
Everything went great
Best vacation ever ❤️
Response from the owner 23:46 30 Jun 24
Thank you so much. Great to hear!
James Fortunato profile pictureJames Fortunato
22:03 17 May 23
Our vacation was absolutely wonderful. The hotel you picked for us to stay at was beautiful and the atmosphere was very memorable. We will definitely be contacting you to plan our next future vacation
Sandy Gordon profile pictureSandy Gordon
14:29 26 Aug 22
Just came back from the trip of a lifetime. Better than I could of imagined. It is all due to Susan's Travel. To try to organize this trip on my own was overwhelming. Susan took over and organized it all for us.
She booked us on a luxury cruise to Alaska. Every detail was set. From transportation to and from the airport, upgraded airline seats, hotels, cruise ship cabin, excursions and more.
This trip was always on my bucket list. Susan's Travel brought it all together better then I ever could of dreamed of.
I will always use Susan's Travel and have been recommending her to all my friends.
Kerwin Cortez profile pictureKerwin Cortez
10:29 06 Aug 22
Susan is the best! She goes out of her way and spends unlimited time with you. She’ll answer all your questions, answers all her calls, and friendliest person ever. I’m so glad I found her, never have I had such a great travel agent! She’ll have my family’s business forever!
Samantha Bartley profile pictureSamantha Bartley
13:25 22 Jul 22
I am beyond pleased with my experience working with Susan’s Travel! I recently had an an all-inclusive family vacation and Susan was such a pleasure to work with. She is very responsive and spent the time needed to explore all alternatives to make sure that we got the best available deals on airfare and accommodations. At no point did we feel pressured into make a booking decision. Every aspect of our vacation went smoothly and we had an amazing time! Will definitely be using the services of Susan’s Travel for future bookings!
Vanessa Barcelos profile pictureVanessa Barcelos
15:05 14 Dec 21
Susan was wonderful!
I had minor hiccups that were not her fault but more the airline and she was so attentive and picked up every time I called and was always there when I needed help or needed a question answered.

I 100% recommend her services and will definitely use her for my future trips!

Thank you Susan!
Stefanie Leggins profile pictureStefanie Leggins
10:46 09 Aug 21
Susan was such a blessing to work with. We had planned to travel to one destination but because of timing and high demand, Susan gave us additional options/ places to consider. We ultimately went with a location that she suggested that neither my husband nor I had ever heard much about, but boy was it the BEST VACATION EVER!

She took care of things that I didn’t even know would need to be done. Insurance, transfers to and from the hotel, perfect seating on the airplane, perfect times to travel, best airline to use, etc..... You name it she covered it.

She stayed on the phone multiple times patiently helping us with EVERYTHING. It is VERY different traveling during this time and she is trained and equipped to handle things in a way that I simply could not.

She is awesome, professional, patient, and knowledgeable!!!! It is a very different experience than the big websites. Personal, individualized service.

You will not go wrong using Susan Travel!!!
psv psv profile picturepsv psv
14:55 13 Jul 19
I reached out to Susan regarding the desire to take an all-inclusive Luxury Cruise to The Mediterranean. Susan is very knowledgeable on all inclusive trips and where we turn for trip planning. For this particular trip, Susan went above and beyond when we decided on Regent. Susan is very knowledgeable on this line and got us extras that I wouldn’t have thought of. In addition any questions, concerns even down to the detail of questions about airline seating and transfers were answered. As for the cruise line itself (Regent), we were VIP’s from the moment we dropped our luggage off at the airport through to our flights back home. Susans Travel, out of Westfield, NJ is our go to travel agency!
Response from the owner 16:10 13 Jul 19
Thank you for your kind words! So glad you enjoyed your cruise.
Dave M profile pictureDave M
22:14 18 Sep 18
Susan is VERY energetic, responsive and easy to work with. She is an excellent listener and eager to discover how to tailor your trip to your goals.
Rocco DiGregorio profile pictureRocco DiGregorio
01:00 30 Jan 18
AAA+ service. Great value. Very knowledgeable and friendly. Answered all of my questions, always available and really knew how to meet my needs.

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