Susan was such a blessing to work with. We had planned to travel to one destination but because of timing and high demand, Susan gave us additional options/ places to consider. We ultimately went with a location that she suggested that neither my husband nor I had ever heard much about, but boy was it the BEST VACATION EVER!She took care of things that I didn’t even know would need to be done. Insurance, transfers to and from the hotel, perfect seating on the airplane, perfect times to travel, best airline to use, etc..... You name it she covered it.She stayed on the phone multiple times patiently helping us with EVERYTHING. It is VERY different traveling during this time and she is trained and equipped to handle things in a way that I simply could not.She is awesome, professional, patient, and knowledgeable!!!! It is a very different experience than the big websites. Personal, individualized service.You will not go wrong using Susan Travel!!!